Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be:

In the same condition as received
Unused or unworn
With original tags
In original packaging
Accompanied by the receipt or proof of purchase

How to Start a Return

To initiate a return, please contact us at:
📧 remedease1@gmail.com

If your return is approved, we will send you:

A return shipping label
Clear instructions on how and where to send your package

Items sent back without first requesting a return will not be accepted.

For any return-related questions, you can always contact us at:
📧 remedease1@gmail.com

Damages & Issues

Please inspect your order upon delivery.
If your item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and resolve it promptly.

Exchanges

The fastest way to get the item you want is to:

Return the original item
Once the return is approved, place a new order separately

Refunds

Once we receive and inspect your return, we will notify you of the refund status.

If approved, refunds are processed to your original payment method
Refunds are issued within 10 business days
Your bank or card provider may take additional time to post the refund

If more than 15 business days have passed since your refund was approved, please contact us at:
📧 remedease1@gmail.com